When we install Truespeed full-fibre broadband in your property, we need fit a few different small pieces of equipment. If you’re having problems with your service it’s worth checking all the equipment is correctly plugged in and functioning properly.
We’ve been connecting homes since 2015, and over that time we’ve used different equipment as technology has changed, but the fundamentals are the same:
The fibre termination unit (FTU) converts the light signals from the fibre-optic cable into a format that devices like computers and phones can understand, which is similar to what a modem does with older technology.
In most cases this unit is a small box attached to your wall where the fibre-optic cable enters your property. In some cases we’ve fitted free-standing units instead.
Now the signal needs to be translated into one that can be distributed and used by each device you’re using in your home.
This is the job of the router, which broadcasts your wi-fi networks and if positioned correctly it will be the most visible part of your equipment. In most cases, an ethernet cable connects the FTU to the ‘WAN’ or ‘Internet’ port on the back of your router. In some homes we’ve fitted a single unit that combines the job of the FTU and the router, so this cable isn’t needed.
If you have a Truespeed phone line too, this will be connected to your router, either directly or via an adapter, depending on the router. If you have need for an uninterrupted power supply then this will also be connected to the router.
Finally it’s possible to extend the reach of your wi-fi network without sacrificing performance by adding additional mesh units. These work differently from older-style extenders or repeaters which typically broadcast a new, weaker network.
