Get in touch

Need some help? Let’s chat.

You can speak to one of our friendly, local team on the phone or email if you’d prefer. If you’d like to write us a letter please include your full name, address and phone number to help us help you faster.

Call us:
01225 300370
Email us:
ultrafast@truespeed.d.fanaticdev.co.uk
Write to us:
Pinesgate West, Lower Bristol Road, Bath BA2 3DP

We’re not available on bank holidays, but our network is monitored real-time 24 hours a day, 7 days a week, all year round.  If you experience an issue when our team is not available, please rest assured that our engineers will already be aware of it and fixing it as fast as possible.

Opening Hours

Monday:
08:00 – 18:00
Tuesday:
08:00 – 18:00
Wednesday:
08:00 – 18:00
Thursday:
08:00 – 18:00
Friday:
08:00 – 18:00
Saturday:
08:00 – 16:00
Sunday:
Closed

National grid issue

We've been made aware that the National Grid has a number of issues which have impacted Nailsea and the Chew Valley. We're working with them to restore service as quickly as is safely possible.