Get in touch

Need some help? Let’s chat.

You can speak to one of our friendly, local team on the phone or email if you’d prefer. If you’d like to write us a letter please include your full name, address and phone number to help us help you faster.

Call us:
01225 300370
Email us:
ultrafast@truespeed.d.fanaticdev.co.uk
Write to us:
Pinesgate East, Lower Bristol Road, Bath BA2 3DP

Opening Hours

Monday:
08:00 – 18:00
Tuesday:
08:00 – 18:00
Wednesday:
08:00 – 18:00
Thursday:
08:00 – 18:00
Friday:
08:00 – 18:00
Saturday:
08:00 – 16:00
Sunday:
Closed

We’re not available to speak to on bank holidays, but our network is monitored real-time 24 hours a day, 7 days a week, all year round.  

If you experience an issue when our team is not available, please rest assured that our engineers will already be aware of it and fixing it as fast as possible. 

You can check our network status page by clicking the button below.

Live network status information Having trouble with your connection? Get help from our FAQs
Trustpilot