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You can speak to one of our friendly, local team on the phone or email if you’d prefer. If you’d like to write us a letter please include your full name, address and phone number to help us help you faster.
Calling about your bill?
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We’re not available to speak to on bank holidays, but our network is monitored real-time 24 hours a day, 7 days a week, all year round.
If you experience an issue when our team is not available, please rest assured that our engineers will already be aware of it and fixing it as fast as possible.
You can check our network status page by clicking the button below.
