A team on a mission

We believe no community should be left behind. Which is why we’re bringing the South West the broadband they deserve.

One of Truespeed's team speaking to a customer about our full-fibre broadband at a local event

Our mission

We’re a team of dedicated individuals united by a singular aim; to deliver future-proofed connectivity to overlooked communities. Our goal is to reach 500,000 properties passed and ready to be connected by 2025, and so far:

  • Our full-fibre network reaches over 105,000 residential and business premises in the South West

  • Over 21,000 customers have switched to our ultrafast broadband service

  • We are rated “Excellent” on Trustpilot, and our satisfaction scores (NPS) are miles ahead of the industry average

  • We employ over 100 dedicated people and work with dozens more contractors to build, operate and deliver our services

  • We are working as quickly as possible to deliver the fastest, most reliable broadband to communities across the region.

Click on our map to see how our build is progressing.

Want to join a fast-growing team with big ambitions?

We’re a smaller, more agile ‘David’ in a world dominated by a few big ‘Goliaths’ so we need to work a bit harder.

But, with that comes fantastic opportunities to get involved in new things and get your hands dirty. To learn, grow and challenge yourself every day. To find new skills you didn’t know you had.

Whether you’d like to be involved in planning, building or maintaining our network.
Or if you’re keen to join our Sales, Marketing or Support teams, there’s no standing on ceremony at Truespeed. We’re a small and collaborative team, so regardless of your title, experience or skill set, you’ll be expected to roll your sleeves up and get stuck in.

In return you’ll get the opportunity to work alongside people with vast and varied experience and learn first-hand what it takes to grow a successful business. And you’ll be part of building something great that will make a real and lasting difference to the community you live in.

Unlike the big boys, we’re 100% focused on our mission – delivering future-proofed connectivity to overlooked communities. Which means we need people with a have-a-go and get-on-with-it mindset. We’re not perfect and we don’t claim to be. But we’re fast enough to fix mistakes and we learn quickly. Our customers have rated us 4.8 stars on Trustpilot because we stay focused on the service we provide and our mission.

Truespeed is a place for people with an entrepreneurial spirit. People who believe there’s always a better way. People who aren’t afraid to give things a go.

If that sounds like the sort of place you’d like to work, we’d love to hear from you.

Business News

Here is the latest news on our network roll out.

News
Truespeed’s network expands to over 100,000 premises

We're delighted to announce our ultrafast full-fibre broadband footprint has expanded to over 100,000 premises, with over 21,000 connected customers.

June 13, 2024
News
300 businesses connected

Truespeed is delighted to announce we've connected 300 South West businesses to its ultrafast broadband network.

July 27, 2022
Community
Celebrating our 150th free community connection

Discover how our ‘Free Broadband For Life’ promise makes a meaningful difference to communities across the South West as we connect yet another hub to our full-fibre network.

April 25, 2023