The broadband you deserve

We’re building you an ultrafast, ultra-reliable full-fibre broadband network.

An engineer building a full-fibre network in the South West

Why our broadband is better

The network we’re building from scratch is full-fibre; the fastest, most reliable broadband technology available in the UK.

Unlike other technologies that use copper or part-fibre, full-fibre uses fibre optic cabling all the way into your home. Each property connected to our network gets its own full-fibre line, which means you’re not affected by your neighbours’ usage. All of which allows us to guarantee both the upload and download speeds you receive, even at peak times.

And whilst it’s sometimes hard to know what sort of broadband you have, as of 2024 the rules are changing to make it easier and clearer for everyone. So if it doesn’t say it’s full-fibre, then it’s not full-fibre.

Truespeed engineer working on the new full-fibre network

More than just a better product

We’re not like other providers, because we are part of your community. We’re based in Bath and our team comes from across the South West. And we’re as invested in keeping it a great place to live as you are.

Unlike the big boys, we’re 100% focused on our mission – delivering future-proofed connectivity to overlooked communities. We’re not perfect and we don’t claim to be. We’re small and agile; fast enough to fix mistakes and we learn quickly. Our customers have rated us excellent on Trustpilot because we stay focused on the service we provide and our mission.

We keep our promises. And we answer the phone. You’ll always get hold of a real person when you call us who’ll own your query until it’s answered.

Truespeed have connected over 150 community hubs and schools for free. Here we are presenting a school with their connection certificate

We’re investing in the future of the communities we serve because we believe no one should be left behind. We’re usually the first and often the only full-fibre provider in the areas we build to. Areas that are usually overlooked by the larger providers and left to contend with inferior broadband.

We’re committed to ensuring the communities we serve remain great places to live for generations to come. Which is why we are not only upgrading the infrastructure in your area, we’re also offering a free connection for life to schools and community hubs across the region as well as sponsoring local clubs and organisations, to provide extra support [link to community page]to people in our area.